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HELP & ADVICE

What can we help you with?

Use the search facility above and if you can't find the answer to what you're looking for, feel free to contact us directly
help@myjewelworld.co.uk

What comes with my order?

Every jewellery purchase from My Jewel World includes a presentation package designed to delight and impress the recipient. We know that first impressions count!

Your purchase will include:

  1. A high-quality display box with a cushioned liner that protects your new My Jewel World purchase.
  2. Where applicable, there will be a diamond certificate from the GIA (Gemological Institute of America) that describes the diamond(s) and their quality and identify the diamond as being natural and unique to you.
  3. An insurance certificate of valuation showing the replacement cost at recommended retail price to help you when you purchase insurance and act as proof of purchase.
  4. A ring sizer that you can use for future ring purchases.
  5. A care guide detailing cleaning and care for your new My Jewel World purchase.
  6. A luxurious gift bag to make wrapping your gift even more straightforward.
A presentation of examples of our most popular jewellery lines to give you ideas for future gift purchases.

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Need Assistance?

Get in touch with us via phone or email:

Phone: +44 (0) 80 0520 0084

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